By: Ray Schleibs – The Undercover Strategist
Ray Schleibs is Managing Director and Lead Strategist at I imagine Creative Innovation.
Ray has over 35 years experience in successfully leading and managing the creation, design and delivery of business, marketing, technology and operations strategy across the globe. Much of this across the services, tourism and hospitality sector.
Ray is a specialist in working with organisations both large and small and with government entities to effectively design and integrate the latest thinking and practices in Business Model Innovation, Service Design, Customer Experience Management, International Marketing and Distribution, across the their business or operations.
Ray holds a Master’s Degree in Business Strategy, a Bachelor’s Degree in International Business – Marketing and Economics, Electrical Engineering Technician Qualifications and is an Executive Graduate of both Harvard Business School and Stanford University Design ‘D’ School.
iimagine Creative Innovation Corporate Profile Update May 2016
Destination Melbourne presents: Designing Visitor and Customer Experiences that Delight Workshop
Service Design Thinking – 5 Core Principles for Great Service Design