Iimagine Strategy

Our ‘Applied Skills’ Masterclass Clinics


Our ‘Applied Skills’ Masterclass Clinics

Our Applied Skills Masterclass Clinics are specifically designed to deliver Advanced Level Skills and Knowledge with the objective of maximising your management and team performance and outcomes

Our ‘Applied Skills’ Masterclass Clinic program designs are a result of deep learning and experience gained over nearly 30 years of successfully designing and delivering highly practical, task specific and ‘application and performance in the field’ focused learning and development programs. The Masterclass format programs are typically delivered in smaller group sizes of 5 to 15 depending upon the skill development activities involved in the specific program.

There are very few disciplines or subject areas that can be truly mastered without the student having actually physically and mentally engaged with the practical facets of the topic. Immersed, boots and all, learning through trial, error and eventually success. Such is the journey of a truly skilled practitioner in their field!

How our ‘Applied Skills’ Masterclass Clinics can help you achieve your specific Strategy, Innovation, Customer Experience, Service Design or Marketing Goals and Objectives

Masterclass Clinics are Highly Focused on Your Organisation’s or Team’s Applied Skills Needs – Each of Our ‘Applied Skills’ Masterclass Clinics are Developed, Designed and Delivered based Specifically upon Our Client’s Needs and Requirements, and Required Outcomes

Each of our ‘Applied Skills’ Masterclass Clinic are bespoke in their design and content based upon the specific skill and knowledge development needs and requirements of the our client business or organisation along with their commercial and strategic goals and objectives. Our clinic can be designed to focus on a broad organisation wide need such as the step by step practical implementation of customer experience innovation methods and techniques through to very specific skill development such as visual storytelling or practical prototyping.

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Building Team Skills Development and Performance – Each of Our ‘Applied Skills’ Masterclass Clinics are Specifically Designed to Facilitate Hands-On, Practical Learning and Skills Development for Immediate Application in the Field

We pride ourselves on a long history of designing and delivering the highest possible standard of industry relevant and practically orientated skills development programs formats. Our ‘Applied Skills’ Masterclass Clinic programs focused upon building confidence, practical ability and core skill capability allowing participants to immediately use and apply the learned methods and techniques in their business or organisational situation.

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Clinics Delivered by Industry Practitioners – Each of Our ‘Applied Skills’ Masterclass Clinics are Delivered by Highly Experienced, Current Industry Practitioners

Each of our ‘Applied Skills’ Masterclass Clinics is facilitated and delivered by highly experienced, seasoned industry practitioners that are currently active in their particular field of expertise. Each of our masterclass clinic delivery specialists and mentors have been selected based upon their professional reputation and networks coupled with their personal commitment to achievement and success for themselves, their organisations, and that of the masterclass clinic participants.

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Examples of Our ‘Applied Skills’ Masterclass Clinic Format Programs

Below are a few examples of our many specialist skill development topic areas. Please contact us to discuss your specific skills development needs and objectives

Customer Experience Design and Delivery Masterclass Clinic
Our Customer Experience Design and Delivery Masterclass Clinic expands upon a fundamental understanding of service design thinking and customer experience concepts to provide the practical and applied skills to fully design and deliver an integrated and effective ‘customer-centric’ service and experience model of on-going customer or user engagement and interactions that constantly and consistently deliver on unmet customer needs and expectations. Clinic participants work toward developing the applied skills to enhance the competitiveness, value proposition and commercial outcomes for their own businesses and organisation through the adoption of customer-centric strategies and design.

Contact Us to Discuss Your Specific Skill Development Needs

Service Design Thinking Masterclass Clinic
Our Service Design Thinking Masterclass Clinic expands upon the fundamental service design and design thinking concepts introduced in the applied workshop level program to create and institute specific and innovative service design programs and solutions across their own businesses and organisations. Building upon the core principles of service design thinking the clinic participants work to master the use and practical application of a wide range of research, design and prototyping tools and methodologies. The objective of this clinic is to arm the participants with a flexible tool kit that they can select and adapt as required and appropriate to various situations within their own service environments.

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Tourism Distribution Channels Masterclass Clinic
Our Tourism Distribution Channels Masterclass Clinic has been specifically designed to follow on from the fundamental understanding developed through participation in the Tourism Distribution Applied Workshop. Clinic participants work on mastering high level skills in working with tourism distribution channels and the management and selection of the most effective and profitable channels, channel mix and channel partners. This clinic will also review the latest research and emerging trends in tourism distribution and channel innovation. Participants will develop specific distribution marketing and promotional skills and plans as out-takes for immediate application in their own businesses and organisations.

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Creative Leadership and Innovation Masterclass Clinic
Our Creative Leadership and Innovation Masterclass Clinic is a cutting edge program specifically design to develop advanced leadership skills in highly dynamic and disruptive marketplaces and commercial environments. This clinic introduces the latest thinking and research into the development of ‘creative’ and ‘innovative’ leadership skill and nurturing of  sustainable, creative, innovative and agile organisational cultures designed to be competitive and effective in the 21st century’s rapidly changing trading environments. The clinic focuses on enhancing best practice leadership and organisational behaviours and processes that support on-going creativity and innovation.

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Talk with us today on +61439039279 or email us at info@iimagine.com.au

Talk with us today about working with you and your team to create and design Customer Experiences that delight and Innovative Business Strategies that deliver. We look forward to discussing with you a different way at looking at your customer and your business.

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Without the opportunity for us to work with an amazing group of clients over the past 11 years our work would have no meaning. Thank You!

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We would also like to acknowledge and thank the 100’s of individuals, business owners, and corporate leaders that we have had the pleasure of working with, mentoring and supporting over the past 11 years